The AHCA/NCAL National Quality Award Program provides a pathway for providers of long-term and post-acute care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program.
Member centers may apply for three progressive levels of awards. Each level has its own distinct rigors and requirements for quality and performance excellence:
The goal of this award level is to provide applicants with the tools and resources they need to achieve performance improvement.
At this level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes.
At this level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction.
Applications are judged by trained Examiners who provide feedback on opportunities for improvement to support continuous learning.
To learn more about each of these levels or to apply for the AHCA/NCAL National Award Program please visit the program website HERE.